General features
SocialReport Analytics platform helps drive strategic decision-making across the business with meaningful insights from social data and analytics. It supports Advanced tools for Social Media Posting, Scheduling, and Real-time communication across networks and devices. The Social media monitoring tool helps to leverage social data by listening to it round the clock. The Smart social Inbox never let you miss message or interaction that matters to your business. It generates Unlimited Presentation-Ready Reports which are easy to understand and ready to present. It allows you to add unlimited team members to your projects and set customized access levels. It posts in bulk from RSS feeds or from social media accounts as per business user-defined calendar and time. It tracks competitors through its important feature of social media listening. It compares Network performance and analyze the impact of social media on your business. Social Report provides solution-focused In-App customer support.
Newer Innovations
SocialReport provides easy RSS and ‘Evergreen Content’ publishing to speed up social media posting. The evergreen posts are the designated posts that are continually relevant to you. Its Content calendar allows you to view all scheduled posts. Even the details of previously posted posts can also be seen in terms of the number of times they are viewed, clicked, and interacted. SocialReport facilitates Direct post scheduling to Instagram right from the dashboard. The SocialReport Post Composer gives access to thousands of free Images and GIFs. It also allows geocoding publications with current location or any other place in the world to tap into local markets and audiences. It provides in-depth reports for all the supported social networks, including Yelp and TripAdvisor. It allows to completely customize the SocialReport Experience so that it gets better integrated with your company. The SocialReport identifies the key topic Influencers on social media. The Stellar built-in Image Editor allows for editing social posts within SocialReport Platform. It allows you to target audience based on gender, age, geography, career and location.
Why use it?
SocialReport facilitates Fast and Efficient Management. It helps in Real-time analysis of the market. It Helps in maintaining Strong Customer Relations. SocialReport has 24/7 Live Customer Support to ensure marketing continuity, as needed.
Industry’s Positive Comments
Some of the customers really like SocialReport’s ability to customize reports. SocialReport has high level of social Listening and media tracking. The scheduling calendar is intuitive, easy to use and allows us to preview the posts. Its feature like Link Frame allows users to get more content from third parties to share. SocialReport allows to manage multiple accounts simultaneously with great ease.
Needs Improvement
Few Business Users believe that it needs to work on making User Interface simpler. Few commented that it takes lot of time in loading which need to be reduced. The Pinterest posting should be made more robust and should allow choosing more than one board while posting.
Similar Products in Industry
Other Social media analytic software products available in market are Falcon.io, Zoho Social, Salesforce, Brand watch Consumer Research, Social Studio, Net Base, Buffer, etc.