General features
Skype is a web-based communications tool that offers video chat, international calls, and texting via the web. It provides function such as instant messaging, group video conferencing, video chat, group chat and collaboration functionalities such as document and image sharing. Skype allows Contacting both actual landlines and mobile phones. It also allows access to wireless hotspot network. Skype allows businesses to hold group meeting with the help of Group video calls. It also allows facility such as SMS text messaging, voicemail and skype to skype calling.
Newer Innovations
Skype provide very clear Audio and HD video calling facilities to its users. It allows recording of calls and provide real time subtitle facility for video chatting. Skype supports end to end encryption to keep the conversations private. It provides a temporary skype number to use during calls that is supported in 26 countries. Skype has the feature to blur the background of a video calls. It also provides real-time translation of voice calls, video calls and instant messages. Skype provides the facility to forward calls on the phone.
Why use it?
Skype is branded as most inexpensive business communication solution provider. It provides facility to call on both landlines and mobile phones. Skype can operate on all devices. It provides split view mode that allows its user to view different chats in split views.
Industry’s Positive Comments
Some of the positive comments of the people in the industry are –
Skype’s best advantage is that it is free and easy to install and use.
It’s One of the greatest functionalities is its Phone calls.
I like the fact that I can call anyone worldwide for cheap or free.
In Skype user can easily find contacts by Name and Groups.
This tool can be easily integrated with Microsoft Outlook email.
Needs Improvement
Some of the customers want its signal strength to be improved. It slows down between meetings. Skype does not have an emergency calling option.
Similar Products in Industry
Other Similar products available in market are UberConference, Zoom, Cisco Webex Meetings, GoToMeetings, Cisco Webex teams, TeamViewer etc.