ITSM Software Story Backlog

As a system user for Application Performance Management, I should be able to digitally manage Baseline Manager. 
As a system user for Application Performance Management, I should be able to digitally manage Diagnostic Tools. 
As a system user for Application Performance Management, I should be able to digitally manage Full Transaction Diagnostics. 
As a system user for Application Performance Management, I should be able to digitally manage Performance Control. 
As a system user for Application Performance Management, I should be able to digitally manage Resource Management. 
As a system user for Application Performance Management, I should be able to digitally manage Root-Cause Diagnosis. 
As a system user for Application Performance Management, I should be able to digitally manage Server Performance. 
As a system user for Application Performance Management, I should be able to digitally manage Trace individual transactions. 
As a system user for Asset Tracking, I should be able to digitally manage Activity Tracking. 
As a system user for Asset Tracking, I should be able to digitally manage Audit Trail. 
As a system user for Asset Tracking, I should be able to digitally manage Barcoding/RFID. 
As a system user for Asset Tracking, I should be able to digitally manage Check-in/Check-out. 
As a system user for Asset Tracking, I should be able to digitally manage Depreciation Management. 
As a system user for Asset Tracking, I should be able to digitally manage Disposal Management. 
As a system user for Asset Tracking, I should be able to digitally manage Location Tracking. 
As a system user for Asset Tracking, I should be able to digitally manage Reservations Management. 
As a system user for Call Center, I should be able to digitally manage Blended Call Center. 
As a system user for Call Center, I should be able to digitally manage Call Logging. 
As a system user for Call Center, I should be able to digitally manage Call Recording. 
As a system user for Call Center, I should be able to digitally manage Call Scripting. 
As a system user for Call Center, I should be able to digitally manage Campaign Management. 
As a system user for Call Center, I should be able to digitally manage Escalation Management. 
As a system user for Call Center, I should be able to digitally manage Inbound Call Center. 
As a system user for Call Center, I should be able to digitally manage Interactive Voice Response (IVR). 
As a system user for Call Center, I should be able to digitally manage Manual Dialer. 
As a system user for Call Center, I should be able to digitally manage Outbound Call Center. 
As a system user for Call Center, I should be able to digitally manage Predictive Dialer. 
As a system user for Call Center, I should be able to digitally manage Progressive Dialer. 
As a system user for Call Center, I should be able to digitally manage Queue Management. 
As a system user for Call Center, I should be able to digitally manage Real-time Chat. 
As a system user for Call Center, I should be able to digitally manage Reporting/Analytics. 
As a system user for Customer Relationship Management, I should be able to digitally manage Calendar/Reminder System. 
As a system user for Customer Relationship Management, I should be able to digitally manage Document Storage. 
As a system user for Customer Relationship Management, I should be able to digitally manage Email Marketing. 
As a system user for Customer Relationship Management, I should be able to digitally manage Internal Chat Integration. 
As a system user for Customer Relationship Management, I should be able to digitally manage Lead Scoring. 
As a system user for Customer Relationship Management, I should be able to digitally manage Marketing Automation Integration. 
As a system user for Customer Relationship Management, I should be able to digitally manage Mobile Access. 
As a system user for Customer Relationship Management, I should be able to digitally manage Quotes/Proposals. 
As a system user for Customer Relationship Management, I should be able to digitally manage Segmentation. 
As a system user for Customer Relationship Management, I should be able to digitally manage Social Media Integration. 
As a system user for Customer Relationship Management, I should be able to digitally manage Task Management. 
As a system user for Customer Relationship Management, I should be able to digitally manage Territory Management. 
As a system user for Customer Service, I should be able to digitally manage Alerts / Escalation. 
As a system user for Customer Service, I should be able to digitally manage Appointment Management. 
As a system user for Customer Service, I should be able to digitally manage Call Center Management. 
As a system user for Customer Service, I should be able to digitally manage Email Management. 
As a system user for Customer Service, I should be able to digitally manage Knowledge Base. 
As a system user for Customer Service, I should be able to digitally manage Live Chat. 
As a system user for Customer Service, I should be able to digitally manage Performance Metrics. 
As a system user for Customer Service, I should be able to digitally manage Queue Management. 
As a system user for Customer Service, I should be able to digitally manage Self Service Portal. 
As a system user for Customer Service, I should be able to digitally manage Social Media Integration. 
As a system user for Customer Service, I should be able to digitally manage Surveys & Feedback. 
As a system user for Customer Service, I should be able to digitally manage Virtual Assistant. 
As a system user for Customer Service, I should be able to digitally manage Workflow Management. 
As a system user for Help Desk, I should be able to digitally manage Alerts / Escalation. 
As a system user for Help Desk, I should be able to digitally manage Automated Routing. 
As a system user for Help Desk, I should be able to digitally manage Customizable Branding. 
As a system user for Help Desk, I should be able to digitally manage Document Storage. 
As a system user for Help Desk, I should be able to digitally manage Email Integration. 
As a system user for Help Desk, I should be able to digitally manage Interaction Tracking. 
As a system user for Help Desk, I should be able to digitally manage IT Asset Management. 
As a system user for Help Desk, I should be able to digitally manage Knowledge Base Management. 
As a system user for Help Desk, I should be able to digitally manage Multi-Channel Communication. 
As a system user for Help Desk, I should be able to digitally manage Network Monitoring. 
As a system user for Help Desk, I should be able to digitally manage Real-time Chat. 
As a system user for Help Desk, I should be able to digitally manage Self Service Portal. 
As a system user for Help Desk, I should be able to digitally manage Service Level Agreement (SLA) Management. 
As a system user for Help Desk, I should be able to digitally manage Ticket Management. 
As a system user for IT Asset Management, I should be able to digitally manage Audit Management. 
As a system user for IT Asset Management, I should be able to digitally manage Compliance Tracking. 
As a system user for IT Asset Management, I should be able to digitally manage Configuration Management. 
As a system user for IT Asset Management, I should be able to digitally manage Contract/License Management. 
As a system user for IT Asset Management, I should be able to digitally manage Cost Tracking. 
As a system user for IT Asset Management, I should be able to digitally manage Inventory Management. 
As a system user for IT Asset Management, I should be able to digitally manage Maintenance Management. 
As a system user for IT Asset Management, I should be able to digitally manage Procurement Management. 
As a system user for IT Asset Management, I should be able to digitally manage Requisition Management. 
As a system user for IT Asset Management, I should be able to digitally manage Supplier Management. 
As a system user for IT Service, I should be able to digitally manage Contract Management. 
As a system user for IT Service, I should be able to digitally manage Incident Management. 
As a system user for IT Service, I should be able to digitally manage IT Asset Management. 
As a system user for IT Service, I should be able to digitally manage Knowledge Management. 
As a system user for IT Service, I should be able to digitally manage Release Management. 
As a system user for IT Service, I should be able to digitally manage Self Service Portal. 
As a system user for IT Service, I should be able to digitally manage Service Catalog. 
As a system user for IT Service, I should be able to digitally manage Service Reporting. 
As a system user for IT Service, I should be able to digitally manage Ticket Management. 
As a system user for ITSM, I should be able to digitally manage Asset Tracking. 
As a system user for ITSM, I should be able to digitally manage Availability Management. 
As a system user for ITSM, I should be able to digitally manage Change Management. 
As a system user for ITSM, I should be able to digitally manage Configuration Management. 
As a system user for ITSM, I should be able to digitally manage Contract/License Management. 
As a system user for ITSM, I should be able to digitally manage Incident Management. 
As a system user for ITSM, I should be able to digitally manage Problem Management. 
As a system user for ITSM, I should be able to digitally manage Project Management. 
As a system user for ITSM, I should be able to digitally manage Release & Deployment Management. 
As a system user for ITSM, I should be able to digitally manage Self Service Portal. 
As a system user for License Management, I should be able to digitally manage Copy Protection. 
As a system user for License Management, I should be able to digitally manage License Tracking. 
As a system user for License Management, I should be able to digitally manage Node Management. 
As a system user for License Management, I should be able to digitally manage Portable License. 
As a system user for License Management, I should be able to digitally manage Product Activation. 
As a system user for License Management, I should be able to digitally manage Trial License. 
As a system user for Network Monitoring, I should be able to digitally manage Bandwidth Monitoring. 
As a system user for Network Monitoring, I should be able to digitally manage Baseline Manager. 
As a system user for Network Monitoring, I should be able to digitally manage Dashboard. 
As a system user for Network Monitoring, I should be able to digitally manage Internet Usage Monitoring. 
As a system user for Network Monitoring, I should be able to digitally manage IP Address Monitoring. 
As a system user for Network Monitoring, I should be able to digitally manage Network Diagnosis. 
As a system user for Network Monitoring, I should be able to digitally manage Network Resource Management. 
As a system user for Network Monitoring, I should be able to digitally manage Server Monitoring. 
As a system user for Network Monitoring, I should be able to digitally manage SLA Monitoring. 
As a system user for Network Monitoring, I should be able to digitally manage Uptime Monitoring. 
As a system user for Network Monitoring, I should be able to digitally manage Web Traffic Reporting. 
As a system user for Project Management, I should be able to digitally manage Agile Methodologies. 
As a system user for Project Management, I should be able to digitally manage Budget Management. 
As a system user for Project Management, I should be able to digitally manage Client Portal. 
As a system user for Project Management, I should be able to digitally manage Collaboration Tools. 
As a system user for Project Management, I should be able to digitally manage Cost-to-Completion Tracking. 
As a system user for Project Management, I should be able to digitally manage Customizable Templates. 
As a system user for Project Management, I should be able to digitally manage Gantt Charts. 
As a system user for Project Management, I should be able to digitally manage Idea Management. 
As a system user for Project Management, I should be able to digitally manage Kanban Board. 
As a system user for Project Management, I should be able to digitally manage Milestone Tracking. 
As a system user for Project Management, I should be able to digitally manage Portfolio Management. 
As a system user for Project Management, I should be able to digitally manage Resource Management. 
As a system user for Project Management, I should be able to digitally manage Time & Expense Tracking. 
As a system user for Project Management, I should be able to digitally manage Traditional Methodologies. 
As a system user for Remote Support, I should be able to digitally manage Diagnostic Tools. 
As a system user for Remote Support, I should be able to digitally manage File Sharing. 
As a system user for Remote Support, I should be able to digitally manage Real-time Chat. 
As a system user for Remote Support, I should be able to digitally manage Screen Sharing. 
As a system user for Remote Support, I should be able to digitally manage Session Recording. 
As a system user for Remote Support, I should be able to digitally manage Session Transfer. 
As a system user for Remote Support, I should be able to digitally manage Surveys & Feedback. 
As a system user for Reporting, I should be able to digitally manage Customizable Dashboard. 
As a system user for Reporting, I should be able to digitally manage Data Source Connectors. 
As a system user for Reporting, I should be able to digitally manage Drag & Drop. 
As a system user for Reporting, I should be able to digitally manage Drill Down. 
As a system user for Reporting, I should be able to digitally manage Financial Reporting. 
As a system user for Reporting, I should be able to digitally manage Forecasting. 
As a system user for Reporting, I should be able to digitally manage Marketing Reports. 
As a system user for Reporting, I should be able to digitally manage OLAP. 
As a system user for Reporting, I should be able to digitally manage Report Export. 
As a system user for Reporting, I should be able to digitally manage Sales Reports. 
As a system user for Reporting, I should be able to digitally manage Scheduled / Automated Reports. 
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