IT Service Management Software Story Backlog

As a system user for Help Desk, I should be able to digitally manage Incident Management. 
As a system user for Help Desk, I should be able to digitally manage Knowledge Management. 
As a system user for IT Service Management  , I should be able to digitally manage Advanced Reporting. 
As a system user for IT Service Management  , I should be able to digitally manage Agent collision detection. 
As a system user for IT Service Management  , I should be able to digitally manage Agent Collision. 
As a system user for IT Service Management  , I should be able to digitally manage Agent ranking. 
As a system user for IT Service Management  , I should be able to digitally manage Agents. 
As a system user for IT Service Management  , I should be able to digitally manage Alerts and notifications. 
As a system user for IT Service Management  , I should be able to digitally manage Android native app. 
As a system user for IT Service Management  , I should be able to digitally manage Announcements. 
As a system user for IT Service Management  , I should be able to digitally manage API Accessibility. 
As a system user for IT Service Management  , I should be able to digitally manage API. 
As a system user for IT Service Management  , I should be able to digitally manage Asset Management. 
As a system user for IT Service Management  , I should be able to digitally manage Asset Reporting. 
As a system user for IT Service Management  , I should be able to digitally manage Atlassian Marketplace compatibility. 
As a system user for IT Service Management  , I should be able to digitally manage Attachments. 
As a system user for IT Service Management  , I should be able to digitally manage Automated ticket distribution. 
As a system user for IT Service Management  , I should be able to digitally manage Automation. 
As a system user for IT Service Management  , I should be able to digitally manage Basic Reporting. 
As a system user for IT Service Management  , I should be able to digitally manage Basic Ticketing. 
As a system user for IT Service Management  , I should be able to digitally manage Benchmarks. 
As a system user for IT Service Management  , I should be able to digitally manage Best-in-class Remote Access. 
As a system user for IT Service Management  , I should be able to digitally manage Billing and Invoicing. 
As a system user for IT Service Management  , I should be able to digitally manage Broadcast messages. 
As a system user for IT Service Management  , I should be able to digitally manage Business hours. 
As a system user for IT Service Management  , I should be able to digitally manage Business process automation. 
As a system user for IT Service Management  , I should be able to digitally manage Canned messages (Macros). 
As a system user for IT Service Management  , I should be able to digitally manage Change Management. 
As a system user for IT Service Management  , I should be able to digitally manage Chat and File Transfer. 
As a system user for IT Service Management  , I should be able to digitally manage Chat. 
As a system user for IT Service Management  , I should be able to digitally manage Client management. 
As a system user for IT Service Management  , I should be able to digitally manage Cloud-hosted. 
As a system user for IT Service Management  , I should be able to digitally manage CMDB. 
As a system user for IT Service Management  , I should be able to digitally manage Collaboration tools. 
As a system user for IT Service Management  , I should be able to digitally manage Companies. 
As a system user for IT Service Management  , I should be able to digitally manage Compliance tracker. 
As a system user for IT Service Management  , I should be able to digitally manage Confluence integration. 
As a system user for IT Service Management  , I should be able to digitally manage Contact fields. 
As a system user for IT Service Management  , I should be able to digitally manage Contact form gallery. 
As a system user for IT Service Management  , I should be able to digitally manage Contact forms. 
As a system user for IT Service Management  , I should be able to digitally manage Contact groups. 
As a system user for IT Service Management  , I should be able to digitally manage Contacts. 
As a system user for IT Service Management  , I should be able to digitally manage Contract Management. 
As a system user for IT Service Management  , I should be able to digitally manage Contracts and Services Management. 
As a system user for IT Service Management  , I should be able to digitally manage Contracts and SLA. 
As a system user for IT Service Management  , I should be able to digitally manage CSAT reporting. 
As a system user for IT Service Management  , I should be able to digitally manage Custom Mailbox. 
As a system user for IT Service Management  , I should be able to digitally manage Custom scripting. 
As a system user for IT Service Management  , I should be able to digitally manage Customer facing web interface that you can easily brand. 
As a system user for IT Service Management  , I should be able to digitally manage Customer portal. 
As a system user for IT Service Management  , I should be able to digitally manage Customizable access control. 
As a system user for IT Service Management  , I should be able to digitally manage Dashboard view. 
As a system user for IT Service Management  , I should be able to digitally manage Departments. 
As a system user for IT Service Management  , I should be able to digitally manage Domain Mapping. 
As a system user for IT Service Management  , I should be able to digitally manage Easy & effective asset management. 
As a system user for IT Service Management  , I should be able to digitally manage Effective incident and problem management. 
As a system user for IT Service Management  , I should be able to digitally manage Email notifications. 
As a system user for IT Service Management  , I should be able to digitally manage Enterprise Reporting. 
As a system user for IT Service Management  , I should be able to digitally manage ETL support. 
As a system user for IT Service Management  , I should be able to digitally manage Export ticket views to CSV. 
As a system user for IT Service Management  , I should be able to digitally manage Filters. 
As a system user for IT Service Management  , I should be able to digitally manage Flexible out-of-the-box integrations with 3rd party apps. 
As a system user for IT Service Management  , I should be able to digitally manage Flexible ticket management with automated workflow. 
As a system user for IT Service Management  , I should be able to digitally manage Flexible ticket management. 
As a system user for IT Service Management  , I should be able to digitally manage Flexible, scalable pricing. 
As a system user for IT Service Management  , I should be able to digitally manage Full CSS rebranding. 
As a system user for IT Service Management  , I should be able to digitally manage Graphical workflow editor. 
As a system user for IT Service Management  , I should be able to digitally manage Group rules and macros. 
As a system user for IT Service Management  , I should be able to digitally manage Hardware/software inventory management. 
As a system user for IT Service Management  , I should be able to digitally manage Help Desk and Ticketing. 
As a system user for IT Service Management  , I should be able to digitally manage Help desk integration. 
As a system user for IT Service Management  , I should be able to digitally manage Hybrid ticket stream. 
As a system user for IT Service Management  , I should be able to digitally manage Incident Management. 
As a system user for IT Service Management  , I should be able to digitally manage Integrations. 
As a system user for IT Service Management  , I should be able to digitally manage Intelligent Automation Tools. 
As a system user for IT Service Management  , I should be able to digitally manage iOS-native app. 
As a system user for IT Service Management  , I should be able to digitally manage IP Whitelisting. 
As a system user for IT Service Management  , I should be able to digitally manage IT Asset Management. 
As a system user for IT Service Management  , I should be able to digitally manage IT automation. 
As a system user for IT Service Management  , I should be able to digitally manage ITIL-ready templates. 
As a system user for IT Service Management  , I should be able to digitally manage JIRA software integration. 
As a system user for IT Service Management  , I should be able to digitally manage Knowledge Base Management. 
As a system user for IT Service Management  , I should be able to digitally manage Knowledge base portal and community forums included. 
As a system user for IT Service Management  , I should be able to digitally manage Knowledge Base. 
As a system user for IT Service Management  , I should be able to digitally manage Low-code support. 
As a system user for IT Service Management  , I should be able to digitally manage Machine learning. 
As a system user for IT Service Management  , I should be able to digitally manage Metrics report. 
As a system user for IT Service Management  , I should be able to digitally manage Mobile Access. 
As a system user for IT Service Management  , I should be able to digitally manage Mobile support compatibility with iPhone, iPad, and Android apps. 
As a system user for IT Service Management  , I should be able to digitally manage Mobile support with native iPhone, iPad, and Android apps. 
As a system user for IT Service Management  , I should be able to digitally manage Mobile Technician Management. 
As a system user for IT Service Management  , I should be able to digitally manage Mobile View. 
As a system user for IT Service Management  , I should be able to digitally manage Modifiable help desk system. 
As a system user for IT Service Management  , I should be able to digitally manage Monitoring. 
As a system user for IT Service Management  , I should be able to digitally manage MSP Plugin. 
As a system user for IT Service Management  , I should be able to digitally manage Multi language support coupled with smooth API integration. 
As a system user for IT Service Management  , I should be able to digitally manage Multi-brand support with linked accounts. 
As a system user for IT Service Management  , I should be able to digitally manage Multi-language. 
As a system user for IT Service Management  , I should be able to digitally manage Multi-locale (timezone and languages). 
As a system user for IT Service Management  , I should be able to digitally manage Multiple channel support. 
As a system user for IT Service Management  , I should be able to digitally manage Multiple data sourcing. 
As a system user for IT Service Management  , I should be able to digitally manage Multiple Portal Languages. 
As a system user for IT Service Management  , I should be able to digitally manage Multiple SLA Policies. 
As a system user for IT Service Management  , I should be able to digitally manage Notes. 
As a system user for IT Service Management  , I should be able to digitally manage Open API enabling seamless integration into your business. 
As a system user for IT Service Management  , I should be able to digitally manage Over 100 out-of-the-box integrations with 3rd party apps. 
As a system user for IT Service Management  , I should be able to digitally manage Password reset. 
As a system user for IT Service Management  , I should be able to digitally manage Patch Management. 
As a system user for IT Service Management  , I should be able to digitally manage Pause. 
As a system user for IT Service Management  , I should be able to digitally manage Performance metrics. 
As a system user for IT Service Management  , I should be able to digitally manage Portal Customization. 
As a system user for IT Service Management  , I should be able to digitally manage Pre-built: Salesforce, SugarCRM. 
As a system user for IT Service Management  , I should be able to digitally manage Predefined answers. 
As a system user for IT Service Management  , I should be able to digitally manage Problem Management. 
As a system user for IT Service Management  , I should be able to digitally manage Professional Services Automation (PSA). 
As a system user for IT Service Management  , I should be able to digitally manage Public and private forums. 
As a system user for IT Service Management  , I should be able to digitally manage Real time alerts. 
As a system user for IT Service Management  , I should be able to digitally manage Real-time updates, information, and collaboration. 
As a system user for IT Service Management  , I should be able to digitally manage Release Management. 
As a system user for IT Service Management  , I should be able to digitally manage Remote control. 
As a system user for IT Service Management  , I should be able to digitally manage Remote Monitoring and Management (RMM). 
As a system user for IT Service Management  , I should be able to digitally manage Remote/mobile access support. 
As a system user for IT Service Management  , I should be able to digitally manage Repetitive task automation. 
As a system user for IT Service Management  , I should be able to digitally manage Reporting and Analytics. 
As a system user for IT Service Management  , I should be able to digitally manage Reports and analytics. 
As a system user for IT Service Management  , I should be able to digitally manage Reports. 
As a system user for IT Service Management  , I should be able to digitally manage Responsibility. 
As a system user for IT Service Management  , I should be able to digitally manage REST API. 
As a system user for IT Service Management  , I should be able to digitally manage Robust reporting and advanced analytics. 
As a system user for IT Service Management  , I should be able to digitally manage Rules. 
As a system user for IT Service Management  , I should be able to digitally manage Satisfaction Surveys. 
As a system user for IT Service Management  , I should be able to digitally manage Scheduler. 
As a system user for IT Service Management  , I should be able to digitally manage Screencasting. 
As a system user for IT Service Management  , I should be able to digitally manage Self Service Portal with password security. 
As a system user for IT Service Management  , I should be able to digitally manage Self Service Portal. 
As a system user for IT Service Management  , I should be able to digitally manage Self-service portal. 
As a system user for IT Service Management  , I should be able to digitally manage Self-service. 
As a system user for IT Service Management  , I should be able to digitally manage Service Catalog. 
As a system user for IT Service Management  , I should be able to digitally manage Service Desk. 
As a system user for IT Service Management  , I should be able to digitally manage Service Level Agreements. 
As a system user for IT Service Management  , I should be able to digitally manage Service-Level-Agreement (SLA). 
As a system user for IT Service Management  , I should be able to digitally manage SLA Management. 
As a system user for IT Service Management  , I should be able to digitally manage SLAs (Service Level Agreements). 
As a system user for IT Service Management  , I should be able to digitally manage Social Media Management. 
As a system user for IT Service Management  , I should be able to digitally manage Solid Knowledge Base. 
As a system user for IT Service Management  , I should be able to digitally manage SPAM filters. 
As a system user for IT Service Management  , I should be able to digitally manage SSO with Twitter, Facebook, Google and SAML. 
As a system user for IT Service Management  , I should be able to digitally manage Tags. 
As a system user for IT Service Management  , I should be able to digitally manage Task management/scheduling. 
As a system user for IT Service Management  , I should be able to digitally manage Third-party integrations. 
As a system user for IT Service Management  , I should be able to digitally manage Ticket fields. 
As a system user for IT Service Management  , I should be able to digitally manage Ticket management. 
As a system user for IT Service Management  , I should be able to digitally manage Ticket/Customer insights (CRM). 
As a system user for IT Service Management  , I should be able to digitally manage Ticketing. 
As a system user for IT Service Management  , I should be able to digitally manage Time Rules. 
As a system user for IT Service Management  , I should be able to digitally manage Time Tracking. 
As a system user for IT Service Management  , I should be able to digitally manage Troubleshooting tools. 
As a system user for IT Service Management  , I should be able to digitally manage Universal inbox. 
As a system user for IT Service Management  , I should be able to digitally manage Unlimited Mailboxes. 
As a system user for IT Service Management  , I should be able to digitally manage Unlimited, free “light agents” (Enterprise plan only). 
As a system user for IT Service Management  , I should be able to digitally manage Widgets. 
As a system user for It Service Manager, I should be able to digitally manage Help Desk. 
As a system user for It Service Manager, I should be able to digitally manage Service Desk. 
As a system user for It Service Manager, I should be able to digitally manage Service Management. 
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