| As a system user for Business Phone Systems, I should be able to digitally manage Call Logging. |
| As a system user for Business Phone Systems, I should be able to digitally manage Call Monitoring. |
| As a system user for Business Phone Systems, I should be able to digitally manage Call Recording. |
| As a system user for Business Phone Systems, I should be able to digitally manage Call Routing. |
| As a system user for Business Phone Systems, I should be able to digitally manage Employee Directory. |
| As a system user for Business Phone Systems, I should be able to digitally manage IVR / Voice Recognition. |
| As a system user for Business Phone Systems, I should be able to digitally manage Mobile Access. |
| As a system user for Business Phone Systems, I should be able to digitally manage Virtual Call Center. |
| As a system user for Business Phone Systems, I should be able to digitally manage Web Conferencing. |
| As a system user for Call Center, I should be able to digitally manage Blended Call Center. |
| As a system user for Call Center, I should be able to digitally manage Call Logging. |
| As a system user for Call Center, I should be able to digitally manage Call Recording. |
| As a system user for Call Center, I should be able to digitally manage Call Scripting. |
| As a system user for Call Center, I should be able to digitally manage Campaign Management. |
| As a system user for Call Center, I should be able to digitally manage Escalation Management. |
| As a system user for Call Center, I should be able to digitally manage Inbound Call Center. |
| As a system user for Call Center, I should be able to digitally manage Interactive Voice Response (IVR). |
| As a system user for Call Center, I should be able to digitally manage Manual Dialer. |
| As a system user for Call Center, I should be able to digitally manage Outbound Call Center. |
| As a system user for Call Center, I should be able to digitally manage Predictive Dialer. |
| As a system user for Call Center, I should be able to digitally manage Progressive Dialer. |
| As a system user for Call Center, I should be able to digitally manage Queue Management. |
| As a system user for Call Center, I should be able to digitally manage Real-time Chat. |
| As a system user for Call Center, I should be able to digitally manage Reporting/Analytics. |
| As a system user for Collaboration, I should be able to digitally manage Brainstorming. |
| As a system user for Collaboration, I should be able to digitally manage Calendar Management. |
| As a system user for Collaboration, I should be able to digitally manage Contact Management. |
| As a system user for Collaboration, I should be able to digitally manage Content Management. |
| As a system user for Collaboration, I should be able to digitally manage Discussion Boards. |
| As a system user for Collaboration, I should be able to digitally manage Document Management. |
| As a system user for Collaboration, I should be able to digitally manage Project Management. |
| As a system user for Collaboration, I should be able to digitally manage Real Time Editing. |
| As a system user for Collaboration, I should be able to digitally manage Task Management. |
| As a system user for Collaboration, I should be able to digitally manage Version Control. |
| As a system user for Collaboration, I should be able to digitally manage Video Conferencing. |
| As a system user for Lead Management, I should be able to digitally manage Campaign Management. |
| As a system user for Lead Management, I should be able to digitally manage Interaction Tracking. |
| As a system user for Lead Management, I should be able to digitally manage Lead Capture. |
| As a system user for Lead Management, I should be able to digitally manage Lead Distribution. |
| As a system user for Lead Management, I should be able to digitally manage Lead Nurturing. |
| As a system user for Lead Management, I should be able to digitally manage Lead Scoring. |
| As a system user for Lead Management, I should be able to digitally manage Lead Segmentation. |
| As a system user for Lead Management, I should be able to digitally manage Pipeline Management. |
| As a system user for Lead Management, I should be able to digitally manage Prospecting Tools. |
| As a system user for Lead Management, I should be able to digitally manage Source Tracking. |
| As a system user for Remote Work, I should be able to digitally manage Collaboration. |
| As a system user for Remote Work, I should be able to digitally manage Electronic Signature. |
| As a system user for Remote Work, I should be able to digitally manage Employee Activity Monitoring. |
| As a system user for Remote Work, I should be able to digitally manage Live Chat. |
| As a system user for Remote Work, I should be able to digitally manage Meeting Management. |
| As a system user for Remote Work, I should be able to digitally manage Remote Access. |
| As a system user for Remote Work, I should be able to digitally manage Remote Support. |
| As a system user for Remote Work, I should be able to digitally manage Softphone. |
| As a system user for Remote Work, I should be able to digitally manage Task Management. |
| As a system user for Remote Work, I should be able to digitally manage Time Zone Tracking. |
| As a system user for Remote Work, I should be able to digitally manage Video Chat. |
| As a system user for Remote Work, I should be able to digitally manage Web Conferencing. |
| As a system user for Task Management, I should be able to digitally manage Collaboration Tools. |
| As a system user for Task Management, I should be able to digitally manage Create Subtasks. |
| As a system user for Task Management, I should be able to digitally manage Gamification. |
| As a system user for Task Management, I should be able to digitally manage Gantt/Timeline View. |
| As a system user for Task Management, I should be able to digitally manage Mobile Access. |
| As a system user for Task Management, I should be able to digitally manage Percent-Complete Tracking. |
| As a system user for Task Management, I should be able to digitally manage Recurring Task Management. |
| As a system user for Task Management, I should be able to digitally manage Reporting/Analytics. |
| As a system user for Task Management, I should be able to digitally manage Spreadsheet View. |
| As a system user for Task Management, I should be able to digitally manage Task Board View. |
| As a system user for Task Management, I should be able to digitally manage Time Tracking. |
| As a system user for Task Management, I should be able to digitally manage To-Do List View. |
| As a system user for Telephony, I should be able to digitally manage Auto Dialer. |
| As a system user for Telephony, I should be able to digitally manage Call Center Management. |
| As a system user for Telephony, I should be able to digitally manage Call Monitoring. |
| As a system user for Telephony, I should be able to digitally manage Contact Management. |
| As a system user for Telephony, I should be able to digitally manage IVR / Voice Recognition. |
| As a system user for Telephony, I should be able to digitally manage Predictive Dialer. |
| As a system user for Telephony, I should be able to digitally manage Reporting/Analytics. |
| As a system user for Telephony, I should be able to digitally manage Telemarketing Management. |
| As a system user for Telephony, I should be able to digitally manage VoIP. |
| As a system user for VoIP, I should be able to digitally manage Access Controls/Permissions. |
| As a system user for VoIP, I should be able to digitally manage Call Recording. |
| As a system user for VoIP, I should be able to digitally manage Call Routing. |
| As a system user for VoIP, I should be able to digitally manage Contact Management. |
| As a system user for VoIP, I should be able to digitally manage Interactive Voice Response (IVR). |
| As a system user for VoIP, I should be able to digitally manage SIP Trunking. |
| As a system user for VoIP, I should be able to digitally manage Unified Communications. |