| As a system user for Auto Dialer, I should be able to digitally manage Call Disposition. | 
| As a system user for Auto Dialer, I should be able to digitally manage Call Recording. | 
| As a system user for Auto Dialer, I should be able to digitally manage Call Scheduling. | 
| As a system user for Auto Dialer, I should be able to digitally manage Call Scripting. | 
| As a system user for Auto Dialer, I should be able to digitally manage CRM. | 
| As a system user for Auto Dialer, I should be able to digitally manage Power Dialer. | 
| As a system user for Auto Dialer, I should be able to digitally manage Predictive Dialer. | 
| As a system user for Auto Dialer, I should be able to digitally manage Preview Dialer. | 
| As a system user for Auto Dialer, I should be able to digitally manage Progressive Dialer. | 
| As a system user for Call Center, I should be able to digitally manage Blended Call Center. | 
| As a system user for Call Center, I should be able to digitally manage Call Logging. | 
| As a system user for Call Center, I should be able to digitally manage Call Recording. | 
| As a system user for Call Center, I should be able to digitally manage Call Scripting. | 
| As a system user for Call Center, I should be able to digitally manage Campaign Management. | 
| As a system user for Call Center, I should be able to digitally manage Escalation Management. | 
| As a system user for Call Center, I should be able to digitally manage Inbound Call Center. | 
| As a system user for Call Center, I should be able to digitally manage Interactive Voice Response (IVR). | 
| As a system user for Call Center, I should be able to digitally manage Manual Dialer. | 
| As a system user for Call Center, I should be able to digitally manage Outbound Call Center. | 
| As a system user for Call Center, I should be able to digitally manage Predictive Dialer. | 
| As a system user for Call Center, I should be able to digitally manage Progressive Dialer. | 
| As a system user for Call Center, I should be able to digitally manage Queue Management. | 
| As a system user for Call Center, I should be able to digitally manage Real-time Chat. | 
| As a system user for Call Center, I should be able to digitally manage Reporting/Analytics. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Calendar/Reminder System. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Document Storage. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Email Marketing. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Internal Chat Integration. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Lead Scoring. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Marketing Automation Integration. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Mobile Access. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Quotes/Proposals. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Segmentation. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Social Media Integration. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Task Management. | 
| As a system user for Customer Relationship Management, I should be able to digitally manage Territory Management. | 
| As a system user for Emergency Notification, I should be able to digitally manage Contact Management. | 
| As a system user for Emergency Notification, I should be able to digitally manage Geo Targeting. | 
| As a system user for Emergency Notification, I should be able to digitally manage Mass Notifications. | 
| As a system user for Emergency Notification, I should be able to digitally manage Scenario Planning. | 
| As a system user for Emergency Notification, I should be able to digitally manage Templates. | 
| As a system user for Emergency Notification, I should be able to digitally manage Two-Way Communication. | 
| As a system user for Help Desk, I should be able to digitally manage Alerts / Escalation. | 
| As a system user for Help Desk, I should be able to digitally manage Automated Routing. | 
| As a system user for Help Desk, I should be able to digitally manage Customizable Branding. | 
| As a system user for Help Desk, I should be able to digitally manage Document Storage. | 
| As a system user for Help Desk, I should be able to digitally manage Email Integration. | 
| As a system user for Help Desk, I should be able to digitally manage Interaction Tracking. | 
| As a system user for Help Desk, I should be able to digitally manage IT Asset Management. | 
| As a system user for Help Desk, I should be able to digitally manage Knowledge Base Management. | 
| As a system user for Help Desk, I should be able to digitally manage Multi-Channel Communication. | 
| As a system user for Help Desk, I should be able to digitally manage Network Monitoring. | 
| As a system user for Help Desk, I should be able to digitally manage Real-time Chat. | 
| As a system user for Help Desk, I should be able to digitally manage Self Service Portal. | 
| As a system user for Help Desk, I should be able to digitally manage Service Level Agreement (SLA) Management. | 
| As a system user for Help Desk, I should be able to digitally manage Ticket Management. | 
| As a system user for Small Business CRM, I should be able to digitally manage Business Card/Badge Scanning. | 
| As a system user for Small Business CRM, I should be able to digitally manage Calendar/Reminder System. | 
| As a system user for Small Business CRM, I should be able to digitally manage Document Storage. | 
| As a system user for Small Business CRM, I should be able to digitally manage Forecasting. | 
| As a system user for Small Business CRM, I should be able to digitally manage Lead Scoring. | 
| As a system user for Small Business CRM, I should be able to digitally manage Live Chat. | 
| As a system user for Small Business CRM, I should be able to digitally manage Marketing Automation Integration. | 
| As a system user for Small Business CRM, I should be able to digitally manage Quotes/Proposals. | 
| As a system user for Small Business CRM, I should be able to digitally manage Segmentation. | 
| As a system user for Small Business CRM, I should be able to digitally manage Social Media Integration. | 
| As a system user for Small Business CRM, I should be able to digitally manage Task Management. | 
| As a system user for Small Business CRM, I should be able to digitally manage Territory Management. |