Service Request Management and Process Efficiency
Chapter: Process Mining in Customer Service and Support – Service Request Management and Process Efficiency Introduction: In today’s fast-paced business …
Read MoreCustomer Satisfaction Analysis
Chapter: Process Mining in Customer Service and Support Introduction: In today’s highly competitive business landscape, customer service and support play …
Read MoreService Level Agreement (SLA) Compliance
Topic- Process Mining in Customer Service and Support: Enhancing Service Request Management, Process Efficiency, and SLA Compliance Introduction: In today’s …
Read MoreChatbot and Virtual Assistant Integration
Topic- Enhancing Customer Service and Support through Process Mining: Service Request Management and Chatbot Integration Introduction: In today’s highly competitive …
Read More